We ship worldwide with Poste and DHL.
All packages are insured with a tracking number at a flat rate listed below:
Switzerland and France 7€ - Poste
Rest of EU 9€ - DHL
Outside of the EU 16€ - DHL Express
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DELIVERY PERIOD
Please allow up to 2 business days to process your order. Once the package is scanned out of our warehouse, the estimated delivery period is as below:
Germany: 2-3 business days
Rest of EU: 2-5 business days
Outside of EU: 3-7 business days
The delivery period is an estimate and is not guaranteed. We will always aim to deliver your goods within the estimated delivery period, however, please take into account external issues that may arise outside of our control.
If you suspect your package is delayed, lost or stolen, please contact info@ayo504studio.com with any supporting information so that we can best assist you.
 
DUTIES & TAXES
All duties and taxes are included in the final price at checkout and covered by us via DDP (Delivery Duty Paid) shipping. This means that you will not incur any further charges upon receiving the package.


EXTENDED HOLIDAY RETURN PERIOD
If your order was placed after 1st December, you will have until the first week of January to return the item(s) bought during this time. If you have any questions, please contact info@ayo504studio.com